Payment Policy
At Pharmlitalia, we are dedicated to providing a smooth and secure payment experience for our customers. Please review the following policy to understand our accepted payment methods, transaction security, billing procedures, and related details.
1. Accepted Payment Methods
We offer various payment options to cater to our customers' preferences:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club
- Digital Wallets:Ā Apple Pay, Meta Pay,Ā Google Pay, Shop Pay
- Bank Transfers: For larger orders, direct bank transfers may be arranged where applicable.
2. Currency
All transactions are processed in USD. Customers are responsible for any currency conversion fees imposed by their bank or payment provider.
3. Payment Security
Your payment information's security is our top priority. All transactions are processed through secure payment gateways that adhere to industry-standard encryption protocols.
- We do not store or have access to your complete payment details; all sensitive information is managed by our payment processors.
- Our store complies with PCI-DSS (Payment Card Industry Data Security Standard) to ensure the protection of your payment data.
4. Billing Information
To avoid delays in processing, ensure that your billing information matches the details on your payment method. Orders may require additional verification if billing and shipping addresses do not align.
5. Payment Authorization
When placing an order, your payment method will be pre-authorized for the total amount, including taxes and shipping fees. Payment will be captured once your order is confirmed and ready for shipment. If an item is out of stock or unavailable, you will be notified, and the pre-authorization will be adjusted or canceled as needed.
6. Order Processing
Orders are processed only after payment has been successfully authorized and captured. If there are any issues with your payment, our customer service team will contact you via email to resolve the issue promptly.
7. Refunds and Returns
Refunds will be processed to the original payment method used at checkout. Please allow up to 30 business days for the refund to appear in your account, depending on your payment providerās policies. For detailed information on our return and refund procedures, please refer to our Refund Policy.
8. Payment Issues
If you encounter any issues during the payment process, please reach out to our support team at contact@pharmlitalia.comĀ immediately. Common issues may include declined transactions due to insufficient funds, mismatched billing information, or restrictions imposed by your bank or payment provider.
9. Fraud Prevention
We take fraud prevention seriously and reserve the right to cancel any order suspected of fraudulent activity. Orders flagged for potential fraud may require additional verification steps, such as confirming payment details or verifying your identity.
10.Ā Contact Us
For More Information:
Business Name:Ā Pharmlitalia
Business Support:Ā 24/7
Business Hours:Ā 9:00 AM to 4:00 PM (Monday - Friday)
Business Contact:Ā +1 (870)Ā 290-3081
Business Email: contact@pharmlitalia.com
Business Address:Ā 10731 Queen Ave, La Mesa, CA 91941, USA
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